Design Days – Service Design
ERRIN Design Days 7 June 2012 / Service Design
Catalan Region Office, Rue de la Loi 227, 1000 Bruxelles
(for description of content and structure of the programme, click here)
14.15-14.45 | Design in regional policies and impact on services Keynote speakers: Véronique Kleck, Head of Civic Media, France Tuija Hirvikoski, Ph.D, Director, Laurea, Vice Chair Enoll, Finland |
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14.45-16.00 | Parallel PANEL 1 Interactive session on case studies presented by Tuija Hirvikoski, Ph.D, Director, Laurea, Vice Chair Enoll, Finland |
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Facilitator | Alok b. Nandi, designer, writer and director in design, media, art and narrative, Belgium |
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Expert 1 | Stéphane Martayan, Head of Service Innovation and digital economy, Région Provence-Alpes-Côte d’Azur, France |
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Expert 2 | Simone Veldema, Associate DesignThinkers/ owner Greenbiz Startup, Amsterdam City, The Netherlands |
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16.00-16.15 | Coffee break | |
16.15-18.15 | Practical exercise – Service Innovation Corner prototyping lab SINCO – Essi Kuure, Project Researcher, Faculty of Arts and Design, University of Lapland, Finland |
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14.45-16.00 | Parallel PANEL 2 Interactive session on case studies presented by Virginia Tassinari, Mad Faculty, ReCentre, Belgium |
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Facilitator Lizbeth Goodman, SMARTlab, University College Dublin, Ireland | ||
Expert 1 | Caroline Van Cauwelaert, Yellow Design, Belgium | |
Expert 2 | Hilde Holm, Project manager, AH! Arena Helseinnovasjon, Norway | |
16.00-16.15 | Coffee break | |
16.15-18.15 | Practical exercise Interactive session on case studies presented by USER STUDIO – Matthew Marino, France |
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14.45-16.00 | Parallel PANEL 3 Interactive session on case studies presented by Stéphane Vincent, Director of 27ème Région, France |
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Facilitator Véronique Kleck, Head of Civic Media, France | ||
Experts 1 | Brian Jacobs, Creative Community Unit, Staffordshire University, United Kingdom Len Gibb, CEO Epic Housing, United Kingdom |
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Expert 2 | Karin Bendixen, CEO Bexcom, president of Design for All Denmark and board member of Danish Designers | |
16.00-16.15 | Coffee break | |
16.15-18.15 | Practical exercise Christophe Tallec, Co-founder Utilisacteur, France |